In the wake of the apparent outage, Instagram confirmed it was aware some users were “having issues” accessing the social media photo-sharing app and was looking into the problem.

DownDetector, a website that collects status reports from multiple sources to detect service disruptions from their early stages, said that the issue began to ramp up around 12:58 p.m. U.K. time as thousands highlighted the problem.

Many Instagram users took to Twitter to share images of the message apparently displayed when attempting to log in to their Instagram accounts. It reads: “We suspended your account on October 31, 2022.”

The message, which has been widely shared by users on Twitter, goes on to explain that the account has been suspended because it “doesn’t follow our Community Guidelines.”

It also warns that the user has 30 days to dispute Instagram’s decision. The message also warns: “If we can’t confirm your account, it will be permanently disabled.”

Some users reported experiencing issues when trying to verify their identities.

“My account literally got suspended for no reason I did not violate any community guidelines, and when I try to verify the code it’s just giving me a loading error,” one wrote.

Another user said: “I completed the steps to confirm my identity (codes sent to email and phone number) now it’s stuck on this loading screen and I can’t send a complaint because it’s saying my identity hasn’t been confirmed yet.”

According to Social Media Consultant & Industry Analyst Matt Navarra, several users have also claimed to have seen “big drops” in followers, although this may be related to the account suspensions.

So far, over 7,500 users have reported the issue, according to DownDetector.

In a statement issued via Twitter, Instagram confirmed it was aware of the issue and was taking steps to fix the problem “We’re aware that some of you are having issues accessing your Instagram account. We’re looking into it and apologize for the inconvenience,” the company said.

A spokesperson for Instagram parent company Meta has since told Newsweek: “A bug caused some Instagram users to have issues accessing their Instagram accounts. This led to a small number of accounts seeing a temporary change in how many people follow them. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for the inconvenience.”

This follows on from a similar outage reported earlier in March of this year, when users around the world reported having trouble accessing the photo-sharing app.

In that instance, DownDetector reported a spike in complaints of Instagram being offline for many users.

The spike in complaints was reported in countries like the United States, the United Kingdom, Canada, Mexico, South Africa, and Japan.

In a statement issued to Newsweek at the time, Meta attributed the problem to a “technical issue.”

Update 11/01/22, 10:11 a.m. ET: This article was updated with comment from Meta.